FAQs

City staff will present these findings to City Council and present options for next steps. This data will help us better understand where the major gaps are, and support conversations with City Council and potentially with service providers.

To report cell service issues directly to your carrier, you can dial 611. This process can be a bit time consuming, but it's important that carriers know that there is a coverage issue in Louisville. Often times, service providers don't even know they have a coverage issue, because many people don't report.